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Services

Support

We are committed to delivering outstanding support service quality even after a transaction is executed. A Service Level Agreement (SLA) signed-off with our client is the foundation for determining the level of service and support needed.

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How we support you

Demica’s Client Services team is on hand for our clients to ensure the success of the deployed working capital solutions. By combining deep product and industry expertise with best in class tools, we are able to proactively detect and resolve issues, before there is any impact to our clients.

Types of support

Global

Support is available 17 hours a day, 5 days a week, in multiple languages

Expertise

Over 20 years of experience in working capital allows us to deliver first-class support

Partners

Our tight-knit support team develops close working relationships with our customers

Thought leadership